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What happens when I click “Send” after Ubuntu experienced an internal error?


How can I track a bug that caused a crash and was reported via apport / whoopsie?How can I find my Bug-report on launchpad that I submitted from the Desktop?How do I report a bug if I have no internet or USB or mouse on my machine?How to report a Bug in a program that does not know the name?How can I track a bug that caused a crash and was reported via apport / whoopsie?Why does Compiz crash on the Ubuntu host when opening Windows 7 in Virtualbox?How to make apport always open a bug report page?What tools exist to report bugsHow well is Ubuntu and Apport handling user's crash reporting process?How do I report bugs about apport?Should I report a problem after my laptop has shut down due to lack of power?Create bug report from “Sorry, Ubuntu 14.04 has experienced an internal error”






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;








1















I am using Ubuntu 18.10. Sometimes, when some program has just crashed, a window pops up saying the following:
"Sorry, Ubuntu 18.10 has experienced an internal error. Send problem report to the developers?"
Then there are three buttons: "Show details", "Don't send" and "Send".



If I click "Show details" then it does show details nicely, for example that "gjs-console crashed with SIGABRT" and lots of other info. It seems like a good idea to send this to the developers, so I click "Send". Then the window is closed. I do not get any confirmation that anything was actually sent. I would have liked to get some confirmation like "OK, problem report sent successfully" or something but there is no such confirmation so I am a little worried that something went wrong when I clicked the "Send" button.



My questions:



  • Is anything actually sent to the developers?

  • Is there any way for me to verify that something was actually sent?

  • Can I even see the details of the resulting automatically generated problem report in a public bug tracking system somewhere?

EDIT: according to an answer here: How can I find my Bug-report on launchpad that I submitted from the Desktop? it should be possible to see the resulting bug report by going to https://bugs.launchpad.net/~/+reportedbugs but that does not work for me -- that page just says "There are currently no open bugs."
So I am still not sure if any problem report was really sent and if so, where did it end up.



EDIT 2: this seems related also: How can I track a bug that caused a crash and was reported via apport / whoopsie? but after reading that I still don't know how to verify if a problem report was really sent.



EDIT 3: in /var/log/syslog there are a few lines mentioning "whoopsie" saying for example "Uploading /var/crash/_usr_bin_gjs-console.1000.crash." and "Sent; server replied with: No error" which sounds good. Also, the file /var/crash/_usr_bin_gjs-console.1000.crash does seem to contain all the collected error report info.










share|improve this question






























    1















    I am using Ubuntu 18.10. Sometimes, when some program has just crashed, a window pops up saying the following:
    "Sorry, Ubuntu 18.10 has experienced an internal error. Send problem report to the developers?"
    Then there are three buttons: "Show details", "Don't send" and "Send".



    If I click "Show details" then it does show details nicely, for example that "gjs-console crashed with SIGABRT" and lots of other info. It seems like a good idea to send this to the developers, so I click "Send". Then the window is closed. I do not get any confirmation that anything was actually sent. I would have liked to get some confirmation like "OK, problem report sent successfully" or something but there is no such confirmation so I am a little worried that something went wrong when I clicked the "Send" button.



    My questions:



    • Is anything actually sent to the developers?

    • Is there any way for me to verify that something was actually sent?

    • Can I even see the details of the resulting automatically generated problem report in a public bug tracking system somewhere?

    EDIT: according to an answer here: How can I find my Bug-report on launchpad that I submitted from the Desktop? it should be possible to see the resulting bug report by going to https://bugs.launchpad.net/~/+reportedbugs but that does not work for me -- that page just says "There are currently no open bugs."
    So I am still not sure if any problem report was really sent and if so, where did it end up.



    EDIT 2: this seems related also: How can I track a bug that caused a crash and was reported via apport / whoopsie? but after reading that I still don't know how to verify if a problem report was really sent.



    EDIT 3: in /var/log/syslog there are a few lines mentioning "whoopsie" saying for example "Uploading /var/crash/_usr_bin_gjs-console.1000.crash." and "Sent; server replied with: No error" which sounds good. Also, the file /var/crash/_usr_bin_gjs-console.1000.crash does seem to contain all the collected error report info.










    share|improve this question


























      1












      1








      1








      I am using Ubuntu 18.10. Sometimes, when some program has just crashed, a window pops up saying the following:
      "Sorry, Ubuntu 18.10 has experienced an internal error. Send problem report to the developers?"
      Then there are three buttons: "Show details", "Don't send" and "Send".



      If I click "Show details" then it does show details nicely, for example that "gjs-console crashed with SIGABRT" and lots of other info. It seems like a good idea to send this to the developers, so I click "Send". Then the window is closed. I do not get any confirmation that anything was actually sent. I would have liked to get some confirmation like "OK, problem report sent successfully" or something but there is no such confirmation so I am a little worried that something went wrong when I clicked the "Send" button.



      My questions:



      • Is anything actually sent to the developers?

      • Is there any way for me to verify that something was actually sent?

      • Can I even see the details of the resulting automatically generated problem report in a public bug tracking system somewhere?

      EDIT: according to an answer here: How can I find my Bug-report on launchpad that I submitted from the Desktop? it should be possible to see the resulting bug report by going to https://bugs.launchpad.net/~/+reportedbugs but that does not work for me -- that page just says "There are currently no open bugs."
      So I am still not sure if any problem report was really sent and if so, where did it end up.



      EDIT 2: this seems related also: How can I track a bug that caused a crash and was reported via apport / whoopsie? but after reading that I still don't know how to verify if a problem report was really sent.



      EDIT 3: in /var/log/syslog there are a few lines mentioning "whoopsie" saying for example "Uploading /var/crash/_usr_bin_gjs-console.1000.crash." and "Sent; server replied with: No error" which sounds good. Also, the file /var/crash/_usr_bin_gjs-console.1000.crash does seem to contain all the collected error report info.










      share|improve this question
















      I am using Ubuntu 18.10. Sometimes, when some program has just crashed, a window pops up saying the following:
      "Sorry, Ubuntu 18.10 has experienced an internal error. Send problem report to the developers?"
      Then there are three buttons: "Show details", "Don't send" and "Send".



      If I click "Show details" then it does show details nicely, for example that "gjs-console crashed with SIGABRT" and lots of other info. It seems like a good idea to send this to the developers, so I click "Send". Then the window is closed. I do not get any confirmation that anything was actually sent. I would have liked to get some confirmation like "OK, problem report sent successfully" or something but there is no such confirmation so I am a little worried that something went wrong when I clicked the "Send" button.



      My questions:



      • Is anything actually sent to the developers?

      • Is there any way for me to verify that something was actually sent?

      • Can I even see the details of the resulting automatically generated problem report in a public bug tracking system somewhere?

      EDIT: according to an answer here: How can I find my Bug-report on launchpad that I submitted from the Desktop? it should be possible to see the resulting bug report by going to https://bugs.launchpad.net/~/+reportedbugs but that does not work for me -- that page just says "There are currently no open bugs."
      So I am still not sure if any problem report was really sent and if so, where did it end up.



      EDIT 2: this seems related also: How can I track a bug that caused a crash and was reported via apport / whoopsie? but after reading that I still don't know how to verify if a problem report was really sent.



      EDIT 3: in /var/log/syslog there are a few lines mentioning "whoopsie" saying for example "Uploading /var/crash/_usr_bin_gjs-console.1000.crash." and "Sent; server replied with: No error" which sounds good. Also, the file /var/crash/_usr_bin_gjs-console.1000.crash does seem to contain all the collected error report info.







      18.10 bug-reporting






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Apr 14 at 13:10







      Elias

















      asked Mar 22 at 10:31









      EliasElias

      291112




      291112




















          2 Answers
          2






          active

          oldest

          votes


















          3














          If I am right, the information lands here:
          https://errors.ubuntu.com/



          They do a lot of thinking work:
          https://wiki.ubuntu.com/AutomatedProblemReports



          It seems the best solution so far is Apport with whoopsie. But the Documentation says disabled by default.
          https://wiki.ubuntu.com/Apport



          I think this is more a concept, but looks like your Idea (tell the User an ID) is already covered:
          https://wiki.ubuntu.com/ErrorTracker



          All together the Error Reports are collected and one main issue to solve is to automatic group the entries. Beside the issue with sensitive data in the report, but this is less fun.






          share|improve this answer






























            -2














            Usually, the system collects system logs, timestamps when an error occurred and additional information regarding which module failed.






            share|improve this answer























            • This did not answer any of the questions.

              – Elias
              May 14 at 16:38











            Your Answer








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            2 Answers
            2






            active

            oldest

            votes








            2 Answers
            2






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            3














            If I am right, the information lands here:
            https://errors.ubuntu.com/



            They do a lot of thinking work:
            https://wiki.ubuntu.com/AutomatedProblemReports



            It seems the best solution so far is Apport with whoopsie. But the Documentation says disabled by default.
            https://wiki.ubuntu.com/Apport



            I think this is more a concept, but looks like your Idea (tell the User an ID) is already covered:
            https://wiki.ubuntu.com/ErrorTracker



            All together the Error Reports are collected and one main issue to solve is to automatic group the entries. Beside the issue with sensitive data in the report, but this is less fun.






            share|improve this answer



























              3














              If I am right, the information lands here:
              https://errors.ubuntu.com/



              They do a lot of thinking work:
              https://wiki.ubuntu.com/AutomatedProblemReports



              It seems the best solution so far is Apport with whoopsie. But the Documentation says disabled by default.
              https://wiki.ubuntu.com/Apport



              I think this is more a concept, but looks like your Idea (tell the User an ID) is already covered:
              https://wiki.ubuntu.com/ErrorTracker



              All together the Error Reports are collected and one main issue to solve is to automatic group the entries. Beside the issue with sensitive data in the report, but this is less fun.






              share|improve this answer

























                3












                3








                3







                If I am right, the information lands here:
                https://errors.ubuntu.com/



                They do a lot of thinking work:
                https://wiki.ubuntu.com/AutomatedProblemReports



                It seems the best solution so far is Apport with whoopsie. But the Documentation says disabled by default.
                https://wiki.ubuntu.com/Apport



                I think this is more a concept, but looks like your Idea (tell the User an ID) is already covered:
                https://wiki.ubuntu.com/ErrorTracker



                All together the Error Reports are collected and one main issue to solve is to automatic group the entries. Beside the issue with sensitive data in the report, but this is less fun.






                share|improve this answer













                If I am right, the information lands here:
                https://errors.ubuntu.com/



                They do a lot of thinking work:
                https://wiki.ubuntu.com/AutomatedProblemReports



                It seems the best solution so far is Apport with whoopsie. But the Documentation says disabled by default.
                https://wiki.ubuntu.com/Apport



                I think this is more a concept, but looks like your Idea (tell the User an ID) is already covered:
                https://wiki.ubuntu.com/ErrorTracker



                All together the Error Reports are collected and one main issue to solve is to automatic group the entries. Beside the issue with sensitive data in the report, but this is less fun.







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Mar 22 at 11:01









                LupusELupusE

                1347




                1347























                    -2














                    Usually, the system collects system logs, timestamps when an error occurred and additional information regarding which module failed.






                    share|improve this answer























                    • This did not answer any of the questions.

                      – Elias
                      May 14 at 16:38















                    -2














                    Usually, the system collects system logs, timestamps when an error occurred and additional information regarding which module failed.






                    share|improve this answer























                    • This did not answer any of the questions.

                      – Elias
                      May 14 at 16:38













                    -2












                    -2








                    -2







                    Usually, the system collects system logs, timestamps when an error occurred and additional information regarding which module failed.






                    share|improve this answer













                    Usually, the system collects system logs, timestamps when an error occurred and additional information regarding which module failed.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered Mar 22 at 12:18









                    skoch13skoch13

                    222




                    222












                    • This did not answer any of the questions.

                      – Elias
                      May 14 at 16:38

















                    • This did not answer any of the questions.

                      – Elias
                      May 14 at 16:38
















                    This did not answer any of the questions.

                    – Elias
                    May 14 at 16:38





                    This did not answer any of the questions.

                    – Elias
                    May 14 at 16:38

















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