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Breadcrumb history decision


Breadcrumb or tabbed form or best of both?Too many navigation levels?Is there a better solution to interact with multiple pathways that have the same endpoint, than using multiple breadcrumbs inside tabs or a dropdown?Back button (or similar) and breadcrumbs, or just breadcrumbsHow can I show the user where they are in a non-hierarchical page structure?Alternative to breadcrumbs in navigating groups of contentIs Dynamic Content in Breadcrumb Navigation Bad Practice?Working with location-based breadcrumbs when you are missing some parent pagesShould I use breadcrumbs when they are valid on only a few pages throughout the website?A 'Close' button, a 'Back' button and user journey branches






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty
margin-bottom:0;









8


















Imagine that we have the following example:



We have a customer that has documents and accounts and we provide two ways to reach the documents or accounts, either from:



MAIN -> CUSTOMER -> Documents -> View Document with ID



MAIN -> CUSTOMER -> Accounts -> View Accounts with ID



and



MAIN -> View all Documents -> View Document with ID



MAIN -> View all Accounts -> View Accounts with ID



My question is, shall we use different breadcrumbs for each view in order for the user to be able to go back to the previous view without using the browser's back button?



e.g.



Main / Customer / Customer ID / Document / Document ID for the first case and



Main / Document / Document ID for the second case?



Is this correct?










share|improve this question































    8


















    Imagine that we have the following example:



    We have a customer that has documents and accounts and we provide two ways to reach the documents or accounts, either from:



    MAIN -> CUSTOMER -> Documents -> View Document with ID



    MAIN -> CUSTOMER -> Accounts -> View Accounts with ID



    and



    MAIN -> View all Documents -> View Document with ID



    MAIN -> View all Accounts -> View Accounts with ID



    My question is, shall we use different breadcrumbs for each view in order for the user to be able to go back to the previous view without using the browser's back button?



    e.g.



    Main / Customer / Customer ID / Document / Document ID for the first case and



    Main / Document / Document ID for the second case?



    Is this correct?










    share|improve this question



























      8













      8









      8








      Imagine that we have the following example:



      We have a customer that has documents and accounts and we provide two ways to reach the documents or accounts, either from:



      MAIN -> CUSTOMER -> Documents -> View Document with ID



      MAIN -> CUSTOMER -> Accounts -> View Accounts with ID



      and



      MAIN -> View all Documents -> View Document with ID



      MAIN -> View all Accounts -> View Accounts with ID



      My question is, shall we use different breadcrumbs for each view in order for the user to be able to go back to the previous view without using the browser's back button?



      e.g.



      Main / Customer / Customer ID / Document / Document ID for the first case and



      Main / Document / Document ID for the second case?



      Is this correct?










      share|improve this question














      Imagine that we have the following example:



      We have a customer that has documents and accounts and we provide two ways to reach the documents or accounts, either from:



      MAIN -> CUSTOMER -> Documents -> View Document with ID



      MAIN -> CUSTOMER -> Accounts -> View Accounts with ID



      and



      MAIN -> View all Documents -> View Document with ID



      MAIN -> View all Accounts -> View Accounts with ID



      My question is, shall we use different breadcrumbs for each view in order for the user to be able to go back to the previous view without using the browser's back button?



      e.g.



      Main / Customer / Customer ID / Document / Document ID for the first case and



      Main / Document / Document ID for the second case?



      Is this correct?







      breadcrumbs






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Aug 12 at 8:18









      glarkouglarkou

      1833 bronze badges




      1833 bronze badges























          2 Answers
          2






          active

          oldest

          votes


















          8



















          What do breadcrumbs do?



          • Show how the user navigated to a particular page

          • Show the hierarchy of a page

          NNGroup says:




          For polyhierarchical sites, breadcrumbs should show a single pathway in the site’s polyhierarchy.




          If a page has multiple different parents, identify a canonical path to it in the site hierarchy and show that path in the breadcrumb trail. Don’t attempt to personalize the breadcrumb trail so that it will reflect each user’s individual path within the site hierarchy,




          But, keep edge cases in mind



          If there's change in the breadcrumb trail due to access restrictions, you have to change it to some extent. You can't be showing a guest user the path of a logged in or a admin-level user






          share|improve this answer





















          • 8





            Yes. Just like in the fairy-tale, breadcrumbs don't serve the purpose of showing how you got to that part of the forest. That's useless, because you're already there. They show you how to get out.

            – JonW
            Aug 12 at 13:06


















          2



















          Nielsen Norman group has done a study on breadcrumbs and has set out some basic guidelines.



          Can be found here:
          https://www.nngroup.com/articles/breadcrumbs/



          I think especially the 2nd point applies to your situation.



          I personally feel that you should just use the same breadcrumb for both and figure out which of the two options is best for the user through some testing.
          The way I understand it is that a user who views his/her documents will be logged in from because ID is required to view the document.
          It might be logical to have the document page of the user profile as the last link in the breadcrumb.



          Taking all this into account you could end up with a breadcrumb like this:



          Home -> Customer ID -> Documents -> Document ID



          Hope this helps.






          share|improve this answer



























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            2 Answers
            2






            active

            oldest

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            2 Answers
            2






            active

            oldest

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            active

            oldest

            votes






            active

            oldest

            votes









            8



















            What do breadcrumbs do?



            • Show how the user navigated to a particular page

            • Show the hierarchy of a page

            NNGroup says:




            For polyhierarchical sites, breadcrumbs should show a single pathway in the site’s polyhierarchy.




            If a page has multiple different parents, identify a canonical path to it in the site hierarchy and show that path in the breadcrumb trail. Don’t attempt to personalize the breadcrumb trail so that it will reflect each user’s individual path within the site hierarchy,




            But, keep edge cases in mind



            If there's change in the breadcrumb trail due to access restrictions, you have to change it to some extent. You can't be showing a guest user the path of a logged in or a admin-level user






            share|improve this answer





















            • 8





              Yes. Just like in the fairy-tale, breadcrumbs don't serve the purpose of showing how you got to that part of the forest. That's useless, because you're already there. They show you how to get out.

              – JonW
              Aug 12 at 13:06















            8



















            What do breadcrumbs do?



            • Show how the user navigated to a particular page

            • Show the hierarchy of a page

            NNGroup says:




            For polyhierarchical sites, breadcrumbs should show a single pathway in the site’s polyhierarchy.




            If a page has multiple different parents, identify a canonical path to it in the site hierarchy and show that path in the breadcrumb trail. Don’t attempt to personalize the breadcrumb trail so that it will reflect each user’s individual path within the site hierarchy,




            But, keep edge cases in mind



            If there's change in the breadcrumb trail due to access restrictions, you have to change it to some extent. You can't be showing a guest user the path of a logged in or a admin-level user






            share|improve this answer





















            • 8





              Yes. Just like in the fairy-tale, breadcrumbs don't serve the purpose of showing how you got to that part of the forest. That's useless, because you're already there. They show you how to get out.

              – JonW
              Aug 12 at 13:06













            8















            8











            8









            What do breadcrumbs do?



            • Show how the user navigated to a particular page

            • Show the hierarchy of a page

            NNGroup says:




            For polyhierarchical sites, breadcrumbs should show a single pathway in the site’s polyhierarchy.




            If a page has multiple different parents, identify a canonical path to it in the site hierarchy and show that path in the breadcrumb trail. Don’t attempt to personalize the breadcrumb trail so that it will reflect each user’s individual path within the site hierarchy,




            But, keep edge cases in mind



            If there's change in the breadcrumb trail due to access restrictions, you have to change it to some extent. You can't be showing a guest user the path of a logged in or a admin-level user






            share|improve this answer














            What do breadcrumbs do?



            • Show how the user navigated to a particular page

            • Show the hierarchy of a page

            NNGroup says:




            For polyhierarchical sites, breadcrumbs should show a single pathway in the site’s polyhierarchy.




            If a page has multiple different parents, identify a canonical path to it in the site hierarchy and show that path in the breadcrumb trail. Don’t attempt to personalize the breadcrumb trail so that it will reflect each user’s individual path within the site hierarchy,




            But, keep edge cases in mind



            If there's change in the breadcrumb trail due to access restrictions, you have to change it to some extent. You can't be showing a guest user the path of a logged in or a admin-level user







            share|improve this answer













            share|improve this answer




            share|improve this answer










            answered Aug 12 at 9:00









            Shreyas TripathyShreyas Tripathy

            6,1295 gold badges22 silver badges38 bronze badges




            6,1295 gold badges22 silver badges38 bronze badges










            • 8





              Yes. Just like in the fairy-tale, breadcrumbs don't serve the purpose of showing how you got to that part of the forest. That's useless, because you're already there. They show you how to get out.

              – JonW
              Aug 12 at 13:06












            • 8





              Yes. Just like in the fairy-tale, breadcrumbs don't serve the purpose of showing how you got to that part of the forest. That's useless, because you're already there. They show you how to get out.

              – JonW
              Aug 12 at 13:06







            8




            8





            Yes. Just like in the fairy-tale, breadcrumbs don't serve the purpose of showing how you got to that part of the forest. That's useless, because you're already there. They show you how to get out.

            – JonW
            Aug 12 at 13:06





            Yes. Just like in the fairy-tale, breadcrumbs don't serve the purpose of showing how you got to that part of the forest. That's useless, because you're already there. They show you how to get out.

            – JonW
            Aug 12 at 13:06













            2



















            Nielsen Norman group has done a study on breadcrumbs and has set out some basic guidelines.



            Can be found here:
            https://www.nngroup.com/articles/breadcrumbs/



            I think especially the 2nd point applies to your situation.



            I personally feel that you should just use the same breadcrumb for both and figure out which of the two options is best for the user through some testing.
            The way I understand it is that a user who views his/her documents will be logged in from because ID is required to view the document.
            It might be logical to have the document page of the user profile as the last link in the breadcrumb.



            Taking all this into account you could end up with a breadcrumb like this:



            Home -> Customer ID -> Documents -> Document ID



            Hope this helps.






            share|improve this answer






























              2



















              Nielsen Norman group has done a study on breadcrumbs and has set out some basic guidelines.



              Can be found here:
              https://www.nngroup.com/articles/breadcrumbs/



              I think especially the 2nd point applies to your situation.



              I personally feel that you should just use the same breadcrumb for both and figure out which of the two options is best for the user through some testing.
              The way I understand it is that a user who views his/her documents will be logged in from because ID is required to view the document.
              It might be logical to have the document page of the user profile as the last link in the breadcrumb.



              Taking all this into account you could end up with a breadcrumb like this:



              Home -> Customer ID -> Documents -> Document ID



              Hope this helps.






              share|improve this answer




























                2















                2











                2









                Nielsen Norman group has done a study on breadcrumbs and has set out some basic guidelines.



                Can be found here:
                https://www.nngroup.com/articles/breadcrumbs/



                I think especially the 2nd point applies to your situation.



                I personally feel that you should just use the same breadcrumb for both and figure out which of the two options is best for the user through some testing.
                The way I understand it is that a user who views his/her documents will be logged in from because ID is required to view the document.
                It might be logical to have the document page of the user profile as the last link in the breadcrumb.



                Taking all this into account you could end up with a breadcrumb like this:



                Home -> Customer ID -> Documents -> Document ID



                Hope this helps.






                share|improve this answer














                Nielsen Norman group has done a study on breadcrumbs and has set out some basic guidelines.



                Can be found here:
                https://www.nngroup.com/articles/breadcrumbs/



                I think especially the 2nd point applies to your situation.



                I personally feel that you should just use the same breadcrumb for both and figure out which of the two options is best for the user through some testing.
                The way I understand it is that a user who views his/her documents will be logged in from because ID is required to view the document.
                It might be logical to have the document page of the user profile as the last link in the breadcrumb.



                Taking all this into account you could end up with a breadcrumb like this:



                Home -> Customer ID -> Documents -> Document ID



                Hope this helps.







                share|improve this answer













                share|improve this answer




                share|improve this answer










                answered Aug 12 at 8:49









                AzarkoAzarko

                864 bronze badges




                864 bronze badges































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